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Passenger on British Midland Flight 92 reflecting on hearing the pilot announce he was shutting down the right engine: “We were thinking: ‘Why is he doing that?’ because we saw flame coming out of the left engine. But I was only a bread man. What did I know?”
We put our trust in experts every day. We trust the car we drive will work. The crew of the space shuttle put its trust in the engineers who designed it. A soldier trusts his weapon will fire. Often we put our trust and our lives directly into the hands of experts, such as when we board an airplane. We trust that the people who designed and built the plane knew what they were doing and did it right. We trust that the mechanics who worked on the plane, did so correctly. And we particularly trust that the pilot is a professional.
We believe that the pilots know what they are doing and are well trained. That they will react properly in emergencies. That we shouldn’t interfere with their judgment. After all, what do we know about flying a plane?
Every one of us has been in a situation where we over-rode our common sense in deference to an expert. It can be as simple as a repairman telling us something needs to be fixed, when we really believe they aren’t going to fix the right thing. Or that the chef undercooked our meal. But how often do we speak up?
When we put our lives in the hands of experts, and common sense says they are making the wrong decision, it’s time to speak up. Even if, as is likely, we’re wrong. Because…
